Customer Support
Card&Beyond is always on your side.
Industry-leading
customer support service
Card&Beyond operates the industry’s best customer support team, always thinking from the perspective of your business and responding appropriately and thoroughly to meticulous and sensitive issues such as document processing and account information changes necessary during business operations.
Business account management
We guide you through various inquiries and services related to business operations, securely managing information for all accounts.
Document processing
We assist in issuing business-related documents, such as periodic statements and 1099 Forms, as well as processing necessary contracts and paperwork for service use.
Friendly bilingual assistance
For those who are not native English speakers, we facilitate communication in their preferred language, ensuring smooth interactions with financial institutions and service providers.
Leave the paperwork to us.
We handle tedious tasks so you can focus on turning your ideas into reality.
Account and document assistance
We guide you through the detailed process of opening and using business accounts, ensuring the secure handling and management of account information. Additionally, we assist in issuing various financial statements and tax documents necessary for accounting.
PCI compliance registration
Businesses that accept card payments are required to obtain PCI DSS Certification to comply with card industry regulations. We assist in registering your account for PCI Compliance and help you meet the annual requirements.
We prioritize stability and fraud prevention
Strict chargeback handling
We respond firmly to chargeback requests by submitting relevant evidence to the financial institution to support your position and dispute any unjustified credit card chargebacks.
Monitoring fraud prevention
We continuously monitor transaction histories to identify and prevent suspicious activities or potential fraud, creating a safe and trustworthy payment environment for you and your customers.
Like an old friend,
Card&Beyond has your back
For over 15 years, Card&Beyond has been partnering with a wide range of businesses. We are dedicated to ensuring your satisfaction and business stability through committed and meticulous service.
I’ve tried a lot of companies and this one is the most reliable. In many respects such as price, service, etc., I guaranteed that it is the best level. The staff do their best to help even the smallest details.
FAMOUS GOLD TIM’S DELI & GRILL
Card&Beyond offer excellent customer service. They provide one to one service to ensure 100% customer satisfaction. Staff are very knowledgeable about the services they provide.
MAC BEAUTY
Provide outstanding, professional and prompt customer support. Great service. We should refer to our business friends and family about Card&Beyond for better support. This company deserves more than five stars.
FCI
Their kindness is beyond expectations and they are very professional. With these people, even those who are starting a business for the first time do not need to feel fear for anything.
CAFE LALA